FREQUENTLY ASKED QUESTIONS
We accept Interac e-Transfer for all Canadian orders — it's secure, fast, and the most private way to pay. After checkout, you'll receive payment instructions by email. We also accept select cryptocurrency payments (Bitcoin, Ethereum, USDT). We do not accept credit cards or PayPal, which keeps our prices competitive and your transactions confidential.
All orders are processed within 1 business day of payment confirmation. Standard shipping within Canada arrives in 2–5 business days via Canada Post Xpresspost with tracking. Orders placed before 2pm PT on a business day ship same-day. Free shipping on orders over $175. You'll receive a tracking number by email when your package leaves our facility.
The process is simple: (1) Browse our shop and add products to your cart. (2) Check out with your shipping address. (3) Select Interac e-Transfer at checkout. (4) You'll receive payment instructions by email within minutes. (5) We ship within 1 business day of payment confirmation and email your tracking number. If anything is unclear, message us on WhatsApp and we'll walk you through it.
No. All products sold by Kinetic Compounds are intended strictly for in-vitro laboratory and research purposes only. They are not approved by Health Canada for human consumption, diagnosis, treatment, or any medical use. By purchasing from us, you confirm that you are a qualified researcher and that the products will be used solely for legitimate scientific research within a laboratory setting.
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